Through our biennial assessment of sustainability issues, we classified two tiers of priorities: Tier 1 performance factors where we seek to accelerate progress by setting targets for 2017 and 2020; and Tier 2 factors that we will advance through continued management and disclosure, without setting new SMP goals. We define Business Integrity through these factors:
Total Cost of Ownership
Making our products more affordable by improving product quality, efficiency and performance, increasing resiliency and providing services to extend their useful lives.
Advancing rigorous safety and quality controls throughout design and manufacturing processes to ensure the use of our products and services does not pose uncontrolled or unacceptable risks to customers, employees, suppliers or the general public.
Counterfeit Parts Prevention
Efforts to prevent counterfeit parts from entering the company’s supply chain and potentially affecting product quality, safety and performance.
Global infrastructure needs
Bringing innovative products to market to help scale the advanced infrastructure required for sustainable development, future climate resiliency and national security efforts, and deliver reliable and secure energy, communications, logistics and systems that protect human health.
Accounting for material efficiency, reusability and use-phase emissions and energy consumption throughout product design, development and maintenance.