Product Quality and Safety

Lockheed Martin is committed to advancing rigorous safety and quality controls throughout design and manufacturing processes to ensure that the use of our products and services does not pose uncontrolled or unacceptable risks to customers, employees, suppliers or the general public. Our Quality, Mission Success and System Safety policy requires each business segment to have an independent quality assurance function reporting to their senior executive and a quality management system (QMS) that meets or exceeds ISO 9001 standards. We also require all suppliers to have a QMS that meets our requirements, and we verify supplier quality through program-specific processes and site reviews. More information can be found on our Supplier Quality website. We account for human factors during product use to ensure that our safety measures are realistic and relevant to customers. In 2023, product quality and safety was added to our updated Code of Ethics and Business Conduct to provide further education and awareness about the development and delivery of high-quality products and services, and to remind employees to use a “see something, say something” approach if anything does not appear to conform to the standards expected.

Last updated: April 2024